Thursday, 11 June 2015

Quantifying qualitative data a bacon perspective

In my Business Relationship Manager role I often want to measure how the various relationships are going, I could ask the business partner but depending on how I ask and how often would give me different results. Here's an analogy to make my point clear:

Here is a quick graph showing my love of bacon over time.
As you can see my love of bacon goes up and down over time, these key 10 marks are probably when I’m hung-over.
So depending on when you ask me the answer will be different due to a number of factors such as how much I've had recently, have I just smelt someone cooking some and of course if I am hung-over. So a fair assessment of how much I love bacon would be my average quantified love of bacon which over time is 8.2 out of 10.
But how do you collect this data, well you could ask the question over and over but would that affect the results? I think it would….
Here is a quick graph showing how I get sick of being asked if I love bacon all the time.
Then my overall love of bacon has dropped to 6.7, you’ve made me fall out of love with bacon!

So what is the moral of this story?



Saturday, 30 May 2015

BRMconnect conference

So the BRM conference has finally come and gone and as I sit bleary eyed in the airport I still can't process all of the valuable information learnt over the past few days. I have at least three new initiatives I want to implement back at work on Monday and then plenty more to come after reviewing all my notes and slides. Not to mention all the book recommendations to follow up on, some of those looked really useful as well, I can see I'm going to be very busy for the foreseeable future.

However the biggest gains will be through the connections made with the other members, some truly inspiring people. All of which I hope to see again soon but until then we will remain in contact and work together remotely to improve the BRM function both for ourselves and the Business Relationship Management Institute.

It really was both the most valuable and fun conference I have ever been to.

Tuesday, 21 April 2015

Business Relationship Management Institute


I have been working with the BRMI council and it's really rewarding.

The BRM Council is an advisory group made up of BRM’s from global enterprises affiliated with the BRMI, who have proven successes and vision in the role of a BRM. The purpose of the BRM Council is twofold:
  1. To provide BRMs an extensive toolkit and fellowship to enrich the practice of Business Relationship Management.
  2. To provide all BRM Council members with business -wide recognition as industry leaders in the practical role of BRM and be recognized as the leading BRM council around the globe through relevant training, tool development and fellowship.

I highly recommend anyone in the industry sign up and become a member its the most valuable resource to a BRM out there. If you have any questions about it please drop me a mail.

LinkedIn update

Just been updating my LinkedIn profile feel free to have a read and add me:

View Jeremy Byrne's profile on LinkedIn